English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.Ĥ. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.ģ. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Ģ. Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. Negotiate credit extensions when necessary.ġ. Notify credit departments, order merchandise repossession or service disconnection, and turn over account records to attorneys when customers fail to respond to collection attempts.ġ5. Contact insurance companies to check on status of claims payments and write appeal letters for denial on claims.ġ4. Receive payments and post amounts paid to customer accounts.ġ3. Perform various administrative functions for assigned accounts, such as recording address changes and purging the records of deceased customers.ġ2. Sort and file correspondence and perform miscellaneous clerical duties, such as answering correspondence and writing reports.ġ1. Trace delinquent customers to new addresses by inquiring at post offices, telephone companies, credit bureaus, or through the questioning of neighbors.ġ0. Record information about financial status of customers and status of collection efforts.ĩ. Answer customer questions regarding problems with their accounts.Ĩ. Locate and monitor overdue accounts, using computers and a variety of automated systems.ħ. Confer with customers by telephone or in person to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts.Ħ. Persuade customers to pay amounts due on credit accounts, damage claims, or nonpayable checks, or to return merchandise.ĥ. Advise customers of necessary actions and strategies for debt repayment.Ĥ. Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.ģ. Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.Ģ. Creating solutions that match our client’s needs is what they do best.1.
Let an AWA representative share the many options that are available. Health Care Billing ExpertiseĪWA Healthcare collection specialists come from the Healthcare Industry and are fully trained in the requirements of the Fair Debt Collections Practices Act and HIPAA compliance regulations.
Awa collections on credit report professional#
Understanding the details of both facility and professional billing are key qualities in liquidation of your aged receivables. Whether your organization is an independent care provider, business office, medical group or major hospital/ medical center, AWA has the resources that you require. When a provider’s internal collection efforts are exhausted, AWA’s Recovery Service resolves delinquent balances by working as a third party collector while maintaining the utmost respect for the patient population. Handling Healthcare Recovery for the last three decades, AWA understands our client’s desire to recover their aged receivables quickly and effectively while maintaining patient-sensitive account resolution. As the Healthcare Industry standards change, so do our client’s requirements.
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